FAQ
Frequently asked questions
FAQ
1. What products do you sell?
At 7-210, we offer wall art prints on Canvas or Paper, all inspired by Korean culture. Choose the elegance and symbolism of Korean traditions, and let our artwork inspire you.
2. What materials do you use?
CANVAS:
- Canvas Material: Responsibly sourced FSC-certified wood stretcher bars, cotton-polyester blend (300-350gsm, 350-400 microns).
- Thickness: Slim (2cm) and Thick (4cm) options.
- Hanging Kit: Included, varies by country.
PAPER PRINTS:
- Paper Finishing: Matte, uncoated, natural white (off-white).
- Acid-Free: pH above 7 to prevent yellowing over time.
- Paper Weight: 250 gsm (110 lb), Thickness: 0.29 mm (11.4 mils).
For more info on our products please refer to our features page.
3. How do I care for my artwork?
To preserve the quality and beauty of your artwork, we recommend handling it with care and avoiding direct exposure to sunlight, moisture, and extreme temperatures. If necessary, you can gently dust your prints with a soft, dry cloth.
4. Shipping costs and time?
Shipping is free for all products and the average shipping time is between 5 to 10 days. However, due to unpredictable problems, delivery might take longer in exceptional occasions. In such cases, we invite you to wait patiently for at least 20 days.
For any problem with shipping, contact us at: info@7-210.com.
5. What is your return or refound policy?
Please refer to our return and refund policy
6. How can I contact you?
Here, contact us.